We aim to provide every client with a professional, enjoyable experience and beautiful results. The following policies help us ensure fairness, quality, and consistency for all our clients.

Repairs & Aftercare

• Complimentary repairs must be booked and completed within 7 days of your original appointment.

• Repairs requested after 7 days, including breakages, chipping, or lifting, will be charged accordingly.

• If you are unhappy with your nails, please let us know before leaving the salon so we can address it immediately.

Colour Changes

• If you decide to change your colour after the service has been completed, this will be treated as a new service and charged accordingly.

Product Limitations

Please note that we cannot offer guarantees on the following:

• Regular Morgan Taylor nail polish

• Rhinestones or diamantes

• Nail art stickers

Longevity may vary depending on lifestyle, aftercare, and natural nail condition.

We always strive to leave our clients feeling happy and confident, and we welcome open communication so we can assist wherever possible.

Liability Disclaimer

The Nail Bar (Pty) Ltd shall not be held liable for any loss, damage, injury, claims, or expenses of any kind to you personally, physically, or to personal property or belongings while on the premises, or as a result of the use of our products or services.